Posted by: jcms on: July 9, 2010
Sometimes we may feel quite helpless and frustrated when we are being imposed upon to service a request which is not within your work scope. Such requests usually contain phrases like “by the way, can you help since …” “while you are at this, can you also do …” Most people would just oblige if [...]
Posted by: jcms on: August 30, 2009
Most breakdowns in communication usually arise from unresolved misunderstandings. However, misunderstandings could be avoided if you understood the underlying ingredients that create them in the first place. An experience is what you see, hear and feel of a situation. Add your personal assumptions to the situation and you would be able to derive your own [...]
Posted by: jcms on: August 18, 2009
The best reply to a boss’ query is to be able to answer the question once, with all the relevant information, so that the boss doesn’t have ask or clarify a second time. This, however, doesn’t mean that you have to tell grandparents’ stories and throw in all the known info into the reply. There [...]
Posted by: jcms on: August 6, 2009
Source: http://blogs.techrepublic.com.com/career/?p=1068&tag=nl.e124 I came across a great piece about traits that incompetent managers share. Written by Margaret Heffernan for FastCompany.com, this no-nonsense piece cuts to the chase and is about as true a list as I’ve ever seen. Here are the traits of incompetent managers, according to Ms. Heffernan: Bias against action: There are always [...]
Posted by: jcms on: May 28, 2009
I attended a workshop entitled “Mental Well-Being”. It was a programme that focused more on holistic well-being instead of just mental well-being. Here are some of the things that I’ve learnt. You can assess whether a person is not behaving normal when two or more of the following characteristics are observed: The person is behaving [...]
Posted by: jcms on: May 17, 2009
Here are some tips to have peace at work: Never give your boss surprises Whatever that you are doing that will ultimately involve your boss in one way or another, make sure you keep your boss updated of progress & issues on a regular basis. Depending on the importance & urgency of the task at [...]
Posted by: jcms on: May 11, 2009
Many performance reviews have ended with a conversation regarding advancement opportunities for employees and what they need to do to get to the next level. Most of them think that to advance, they need to become a manager. So naturally I ask them the age-old question “What’s the difference between a manager and a leader?” It usually elicits an awkward pause in the conversation while they try to come up with something profound and insightful, but it ultimately ends up flat.
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